{
    "title": "Customer Support",
    "subtitle": "We provide comprehensive technical support and services to ensure your business runs smoothly",
    "contact": {
        "title": "Contact Us",
        "phone": "400-888-8888",
        "email": "support@cloudtech.com",
        "hours": "24/7 Service"
    },
    "support_types": {
        "technical": {
            "title": "Technical Support",
            "desc": "Professional technical team to solve various technical issues for you",
            "features": [
                "24/7 Online Support",
                "Professional Technical Team",
                "Quick Response",
                "Remote Assistance"
            ]
        },
        "consulting": {
            "title": "Consulting Services",
            "desc": "Provide professional cloud computing solution consulting for you",
            "features": [
                "Architecture Design",
                "Migration Solutions",
                "Performance Optimization",
                "Cost Analysis"
            ]
        },
        "training": {
            "title": "Training Services",
            "desc": "Provide comprehensive cloud computing technology training and certification",
            "features": [
                "Online Training",
                "On-site Training",
                "Certification Exams",
                "Technical Documentation"
            ]
        }
    },
    "faq": {
        "title": "Frequently Asked Questions",
        "questions": {
            "q1": {
                "question": "How to get started with cloud services?",
                "answer": "You can register an account through our official website, then choose the appropriate cloud service products based on your business needs. We provide detailed quick start guides and technical documentation."
            },
            "q2": {
                "question": "How is the security of cloud services guaranteed?",
                "answer": "We adopt a multi-layered security protection system, including data encryption, access control, security monitoring and other measures to ensure the security of your data and applications."
            },
            "q3": {
                "question": "How to perform data backup and recovery?",
                "answer": "We provide automatic backup functionality, and you can also manually create backups. Data recovery can be performed through the console or API, supporting point-to-point recovery."
            },
            "q4": {
                "question": "How to get support when encountering technical issues?",
                "answer": "You can contact our technical support team through the ticket system, phone, or online customer service. We provide 24/7 technical support services."
            }
        }
    },
    "resources": {
        "title": "Support Resources",
        "documentation": "Technical Documentation",
        "api_reference": "API Reference",
        "tutorials": "Tutorial Guides",
        "community": "Community Forum",
        "status": "Service Status",
        "downloads": "Download Center"
    }
}